Tenant Repairs/Maintenance Form

TENANT REPAIRS/MAINTENANCE FORM

 

It is a policy of our company that all repairs or maintenance requests MUST BE IN WRITING,  ONLY EMERGENCY REPAIRS  WILL BE ACCEPTED OVER THE PHONE.  Click here to find out what constitutes an emergency.

EXISTING TENANTS - 24HR EMERGENCY PHONE: 021 278 7768

 

How to request for repairs or maintenance to be carried out:

Please complete our ONLINE Repairs/Maintenance form below or alternatively, download our Repairs/Maintenence form here and lodge in person, or email, post or fax to any of our offices.

Avondale Office

1875 Great North Road, Avondale
P O Box 19-634, Avondale
Ph: 09 829 0153
Fax:09 829 0154
centralwest.admin@goodwinrealty.co.nz

City Office

T & G Building, 21A Wellesley Street, Auckland CBD
Ph: 09 373 4400
Fax: 09 3734401
centralcity.admin@goodwinrealty.co.nz

Mt Albert Office

6 Mt Albert Rd, Mt Albert
P O Box 77-100, Mt Albert
Ph: 09 846 9830
Fax: 09 815 8306
mtalbert.admin@goodwinrealty.co.nz

PROPERTY DETAILS
Property Manager
Street Address
Suburb
City
Post Code
Tenant
CONTACT DETAILS
Contact Name
Relationship To Tenant
Home Phone
Work Phone
Mobile
Fax
REPAIRS REQUIRED:
Be specific and give full details
Repairs Required
How long has this condition existed?
Hot Water
Oven
Make
Model
ACCESS TO THE PROPERTY
We will use our office key for access for tradespeople. All tradespeople have been vetted by Goodwin Property Management, and will act in a professional manner to complete the necessary repairs.
I/We hereby authorise your office and/or the repairers to enter the property as above in order to view or carry out the repairs.

WHAT CONSTITUTES AN EMERGENCY

  • Unsecured premises - for Break Ins call Police first.
  • For Fire call Fire Department first.
  • Blocked toilet (but only if there is no other useable toilet on premises).
  • Overflowing drainage/sewage.
  • Serious water/plumbing leak.
  • No power - if it is not a power company issue. (Call power company first)
  • No water - if it is not a water company issue. (Call water company first)
  • Alarm that will not turn off.

The following DOES NOT constitute an emergency:

  • *No hot water.
  • *No cooking facilities.
  • Everyday appliance failure.
  • No power - if it is a power company issue.
  • No water - if it is a water company issue.
  • Lost keys - a locksmith should be called.
  • If you have locked your keys in the car or house.
  • Unable to use toilet as it is locked from the inside.
  • *Each case will be assessed on its merits.

EXISTING TENANTS - 24HR EMERGENCY PHONE: 021 278 7768

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